Contact Us - Navia

Contact us

The Navia customer service center is open from 5:00am to 5:00pm PST, Monday through Friday.

Phone Number: (425) 452-3500

Toll-Free Phone Number: (800) 669-3539

Claims Fax Number: (425) 451-7002

Toll-Free Claims Fax Number: (866) 535-9227


Mailing Address:

Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Physical Address (do not send mail to this address):

Navia Benefit Solutions
600 Naches Ave SW
Renton, WA 98057

Observed Holidays


New Year’s Day, Tuesday, Jan 1
Martin Luther King Day, Monday, Jan 21
Presidents’ Day, Monday, Feb 18
Memorial Day, Monday, May 27
Independence Day, Wednesday, Jul 4
Labor Day, Monday, Sep 2
Columbus Day, Monday, Oct 14
Veterans Day (observed), Monday, Nov 11
Thanksgiving Day, Thursday, Nov 28
Day After Thanksgiving Day, Friday, Nov 29
Christmas Eve, Tuesday, Dec 24
Christmas Day, Wednesday, Dec 25