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Contact Us

The Navia customer service center is open from 5:00am to 5:00pm PST, Monday through Friday.

Phone Number: (425) 452-3500

Toll-Free Phone Number: (800) 669-3539

Claims Fax Number: (425) 451-7002

Toll-Free Claims Fax Number: (866) 535-9227


Mailing Address:

Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Physical Address (do not send mail to this address):

Navia Benefit Solutions
600 Naches Ave SW
Renton, WA 98057

Observed Holidays

New Year’s Day
Martin Luther King Day
Presidents’ Day
Memorial Day
Independence Day (observed)
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Day After Thanksgiving Day
Christmas Eve
Christmas Day (observed)